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New Job Office Support Clerk Iii In British Columbia

Office Support Clerk III
Office Support Clerk III

Office Support Clerk III

Company : The City of Vancouver
Salary : $26.87–$31.56 an hour
Location : British Columbia

Full Description

Requisition ID: 36093


Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose & Function
The Office Support Clerk III is primarily responsible for day-to-day clerical duties involved with the Hansen Work/Asset Management system, and for dealing with a variety of requests and enquiries regarding traffic signals, street lights, and other branch operations.

The regular work schedule for this position is 7:00 AM to 3:30 PM, Monday to Friday. This position will be based out of National Works Yard.

Specific Duties & Responsibilities

The Office Support Clerk III will primarily be responsible for day-to-day clerical duties involved with the Hansen Work/Asset Management system such as: creating, updating and closing Hansen work orders. This position will also perform a variety of duties including data entry using systems such as Hansen, SAP, VanMap, MS Office, VanDocs, and Lagan.

The Office Support Clerk III will create spreadsheets, run reports, verify data and will deal with requests for work and information regarding branch operations including: street lighting and traffic signals. This position may dispatch work to Streets, Traffic & Electrical crews, and respond to emergency calls for field crews. Also may perform a variety of other duties related to the work of the branch as required.


Education and Experience:

  • Completion of Grade 12 supplemented by office administration and/or business courses and sound related experience or equivalent combination of training and experience.
  • Experience with administrative tasks in Engineering Operations is preferred.
  • Experience processing a large volume of work with sustained accuracy and speed while handling considerable interruptions.

Knowledge, Skills and Abilities:

  • Sound knowledge of branch operations, policies, and procedures.
  • Thorough knowledge of business English, grammar, spelling, punctuation and arithmetic.
  • Proficiency in software programs including SAP, Hansen, Microsoft Office (Outlook, Word, Excel), VanMap, VanDocs and Lagan.
  • Accomplished high volume data entry (including speed and proficiency, including numerically).
  • Ability to work independently as well as effectively within a team setting.
  • Problem solving skills and excellent interpersonal and communication skills are essential.
  • Ability to organize effectively, pay attention to detail and prioritize work to meet deadlines.
  • Ability to provide accurate information, in a tactful manner, to the public and internal stakeholders.

The City of Vancouver has a COVID-19 Mandatory Vaccination Policy. All external applicants applying to the City of Vancouver are required to be fully vaccinated as a condition of hire and subject to this policy as a condition of ongoing employment. Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a reason related to a Human Rights Code ground (such as disability). Such a request must be made during, not after, the recruitment process.

Business Unit/Department: Engineering Services (1300)

Affiliation: CUPE 15 Non Pks

Employment Type: Regular Full Time

Position Start Date: August, 2022

Salary Information: Pay Grade GR-015: $26.87 to $31.56 per hour

Application Close: June 26, 2022

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx.. 5-10mins. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a tailored summary of skills and experience related to the position.