New Job Manager, Health Portfolio In Nova Scotia

About Us

The Nova Scotia Digital Service (NSDS), a division of Service Nova Scotia and Internal Services (SNS-IS) is a team within government, and we are putting people first. We are called a “digital” service for a reason – because we are helping government work the way that people expect things to work these days.

Our team is large, diverse, and passionate about making a difference in peoples’ lives. We believe in user-centered iterative digital service design, and practice internet-era ways of working. Working at the NSDS means you will be a part of a team whose work makes a difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly-skilled people.

Health Partnerships and Service Excellence (HPSE) works as part of NSDS and is responsible for managing the relationship with our health business partners across Nova Scotia.

At the NSDS, we don't just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging!

The people who use government programs and services come from all walks of life. It is important that the NSDS reflects the people that we serve – so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.

About Our Opportunity

In the manager role you will be part of a team that provides project intake services to NSDS for the Department of Health and Wellness (DHW), Office of Professional Healthcare Recruitment (OPHR), Office of Mental Health and Addictions (OMHA), Seniors and Long Term Care (SLTC), Nova Scotia Health (NSH) and Isaak Walton Killam (IWK) Hospital. You will work with various and diverse IT and health stakeholders across the health landscape to build and manage a sustainable process to effectively handle large and small project intake work.

You will build a new and improved intake process that aligns to appropriate governance and incorporates timely decision making and has effective prioritization. You will collaborate and seek input from all stakeholders to ensure the process equally serves everyone’s needs.

Promoting a culture of teamwork, you will ensure effective management of human resources by setting and evaluating performance targets, promoting diversity and a healthy workplace, while considering the vision, strategic direction, and annual plans for the department and your business partners.

You are also responsible for creating and promoting a culture where idea generation and innovation is valued and encouraged, while still maintaining an excellent level of client service and compliance with Privacy and Security standards.

Qualifications and Experience

At a minimum, you will possess a university degree in a related field such as, Computer Science, Engineering or Business, with several years of related progressive experience in Information Technology and supervision. A Project Management certificate is an asset.

As the successful candidate you will have proven experience in project management, business process reengineering, delivering client-focused services, managing people and financial resources. You must demonstrate a strong people and process management background including the ability to coach and develop staff; experience in leading change; and an ability to build cohesive, effective partnerships and teams in a fast-paced environment.

You are a critical thinker who provides innovative information technology solutions in a fast-paced environment, and quickly adapt to competing priorities, contentious issues, and challenging deadlines. This position requires a high degree of problem-solving skills and requires you to deal effectively with problems that are broad in range.

Candidate’s qualifications and competencies will be assessed using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An acceptable equivalent combination of education, training and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths
• Department Specific Flexible working schedules