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New Job Business Development & B.I.A. Officer In Ontario

Business Development & B.I.A. Officer
Business Development & B.I.A. Officer

Business Development & B.I.A. Officer

Company : City of Hamilton
Salary : $44.76–$52.35 an hour
Location : Ontario

Full Description

About the City of Hamilton

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason


JOB ID #: 19090

Business Development & B.I.A. Officer
Planning & Economic Development
Economic Development
71 Main St. W.

NUMBER OF VACANCIES: 1 Full-Time Regular

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week

SALARY/HOUR: $44.762 - $52.350 per hour
  • Note: See appropriate Collective Agreement or the Non Union Salary Range for details.


Job Description ID #: 2720

Vaccine Verification – As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.


Reporting to the Manager, Commercial Districts & Small Business, responsible for working with the City’s 13 Business Improvement Areas (B.I.A.s) and small to medium-size businesses throughout the City. The Business Development & B.I.A. Officer responds to new investment inquires or expansion of small and medium-size businesses into Hamilton. Manages special projects including the Temporary Outdoor Patio Program and new initiatives.

The Business Development & B.I.A. Officer provides leadership, guidance, technical competence, innovative problem solving, and achieves results through effective teamwork.


Act as main contact and principal liaison between B.I.A.s and the City of Hamilton, providing them with information related to various municipal and other programs of relevance including knowledge of various loan and grant programs.

Responsible to bring various B.I.A. budgets and B.I.A. Board appointments through Committee and Council on behalf of the B.I.A.s.

Administer B.I.A. specific funding programs. Responsible to ensure that municipal oversight and auditing of B.I.A.s is undertaken annually.

Oversee work of third-party consultants retained to provide goods and services for City of Hamilton and/or B.I.A.’s as required.

Act as the principal source of information and procedures for B.I.A.s and responsible for assessing and preparing recommendations for new or enlarged B.I.A.s.

Develop an effective communication program to ensure that the B.I.A.s are made aware of municipal and other programs and policies that may affect them.

Attend relevant meetings with Boards, Committees and Council on related B.I.A. matters which may fall outside regular work hours.

Attract new business to the City by promoting and marketing small and medium-size business opportunities within the City of Hamilton including knowledge of incentive programs offered Commercial Districts & Small Business Section.

Conducts surveys for office vacancies and retail vacancies in the 13 BIAs and downtown Hamilton.

Provide businesses and individuals from within and/or outside the City with demographic, statistical and other economic forecasting information related to all economic activity.

Monitor and examine market conditions and emerging trends which may impact existing and potential business and make recommendations for action in response to same.

Respond to information requests from developers, site selectors, realtors and the business community in respect of development issues and processes including: the provision of site location, zoning and official plan information, development charges, taxes and demographics.

Maintain record of leads and generated activities using CRM system.

Research, develop, and implement projects based on specific Divisional initiatives related to policy development, continuous improvement, service delivery, and related projects designed to increase the efficiency and effectiveness of business development.

Manage projects in a variety of internal or external teams or working as a sole contributor. Identify and manage all aspects of assigned projects through scoping of economic development strategies and policies; conduct business process reviews. Confirm funding and secure commitment from the project sponsor, stakeholders and project team members.

Develop project plans, work break-down structures, project resource planning including the identification of tasks, estimated costs, project schedules, milestones and any project team assignments.

Manage, monitor and review all project financials, project resources and project risk. Recommend procedures, maintain control and monitoring of projects to ensure projects are completed within the required schedule, within the approved budget and spending authority. Identify any budget adjustments to the Manager, Commercial Districts & Small Business.

Facilitate public meetings, stakeholder consultation, focus groups, and/or internal project meeting/sessions.

Research and assess industry and government trends, best practices and relevant legislation. Seek opportunities to align with industry standards as applicable.

Develop and promote a culture of continuous improvement.

Develop and maintain relationships with divisional staff and supports the Manager, Commercial Districts & Small Business to identify and develop new opportunities where appropriate.

Prepare reports and correspondence and make presentations to senior management, Council standing committees and the general public.

Establish, maintain and liaise with a network of municipal contacts, and continually liaise with other Divisions and Departments.

Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Perform other duties as assigned which are directly related to the responsibilities of the position.


  • Proven knowledge in business development and marketing normally acquired through the completion of a University Degree in Commerce, Economics, or other related discipline or a combination of a community college diploma and relevant work experience.
  • Demonstrated work experience and knowledge of business improvement areas with considerable experience with municipal government dealing with financial incentives, business planning and marketing initiatives.
  • Must have strong knowledge of Provincial Governance regulations as required by the Municipal Act as it relate to requirements for Business Improvement Areas. Previous experience working in small and medium-sized businesses would be an asset.
  • Previous experience working with Small Businesses in BIAs an asset.
  • High level of skill in verbal and written communications and interpersonal relations.G Must have strong presentation skills with the ability to present to a wide variety of internal and external stakeholders.
  • Strong customer service, interpersonal and relationship building/relationship management skills.
  • Good working knowledge of Microsoft Office software (Word, Excel & Outlook). Excellent knowledge and experience with PowerPoint.
  • Ability to communicate effectively with the public and government agencies
  • Capable of working independently as well as part of an interdisciplinary team.
  • A valid Class G driver’s license with access to a reliable vehicle.


35 per week


Salary Grade 5

Per annum


* * * * * * * * * * * * **


Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.


The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.

The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.

It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants

The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.