New Job Business Analyst (Program Admin Officer 3) In Nova Scotia

Business Analyst (Program Admin Officer 3)
Business Analyst (Program Admin Officer 3)

Business Analyst (Program Admin Officer 3)

Company : Province of Nova Scotia
Salary : $4,794–$5,827 a month
Location : Nova Scotia

Full Description

Department: Community Services

Location: HALIFAX

Type of Employment: Term

Union Status: NSGEU - NSPG

Closing Date: 7/11/2022 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child Youth and Family Support (CYFS), Employment Support (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support (DSP).

Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

About Our Opportunity

We are recruiting a Business Analyst to join our innovative team working on projects that are delivering on social system change. The Business Analyst will work as part of a team within the Enterprise Project Delivery Unit (EPDU) of our Policy and Innovation Division. This unit is responsible for leading priority projects and initiatives for the department. As a Business Analyst, you will play an integral role on key projects and the work of the department. This position reports to the Manager of the Unit but works under the direction of the Project Directors/Project Managers on a variety of priority work.

DCS currently has five project portfolios, all with significant process, system and people change. As part of these teams, you will bring your process and technical business analysis experience and expertise to play a role in a number of projects, as well as for overall system planning and experience as we build the path forward. This role requires you to work with internal and external stakeholders and play an active role in both projects you are directly assigned to as well as ensuring an understanding of the work across the department.

Primary Accountabilities

We are continuing our journey to improve client and system outcomes and count on your expertise to help us achieve this. As the Business Analyst, you will:

  • Work with a wide range of stakeholders to gather, validate and document business requirements, business process definitions, workflow processes, and form creation;
  • Track requirements throughout the project lifecycle and any associated risks, issues, actions, lessons learned;
  • Communicate changes, enhancements, and modifications of business requirements to the project team and/or staff (users);
  • Participate in and/or lead user acceptance testing, including creating User Acceptance test plans, test cases, test coordination, and reporting;
  • Facilitate stakeholder engagement sessions or working groups to gain feedback on complex issues;
  • Deliver on established outcomes by managing day-to-day relationships with clients, contract service providers, and your team while working within an established contract management plan;
  • Conduct business analysis, provide advice, and process/system recommendations; and
  • Prepare project deliverables and communications such as process and procedures documents, privacy impact assessments, change management plans, and options analysis for senior leadership decision making.

Qualifications and Experience

We are looking for a strong collaborator, whose passion is teamwork and dedication to the successful delivery of both departmental and government priorities and outcomes.

As our Business Analyst, you will have a university degree from a recognized school in business or computer science plus five (5) years of related experience. You will also have:

  • Experience working in a project environment.
  • Superior analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Experience using MS office suite, MS Visio (or similar software), and SharePoint.
  • The ability to time manage and work under pressure with tight deadlines and changing priorities.
  • Excellent collaboration skills and a knack for building relationships, at all levels.
  • The ability to translate and integrate business, technical, client, and staff needs into clear deliverables for decision making and project implementation.

The following will be considered assets: certification or training in business analysis, exposure to Service Design skills such as an understanding of the end-to-end services including service operations, understanding of human-centered design, working with agile digital focused teams, experience with case management systems, software development lifecycle, and IT release management processes.

We will assess the above qualifications using one or more of the following tools: oral presentations, interview(s), and reference checks.


An equivalent combination of training, education and experience will be considered. Related equivalencies may include, but are not limited to:

  • A related master’s degree and three (3) years of related experience
  • Completion of a 2-year college diploma program and seven (7) years of related experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.


Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

Working Conditions

This role is based in a comfortable office environment, and you may be working at your computer for extended periods of time. You may be required to travel to worksite locations. You may also be eligible to participate in a hybrid work model, up to two-days a week working from home, to be discussed with your Manager upon hire.

Your normal work week is 35 hours/week, 7 hours/day. This role does entail a high volume of work which may require longer than normal working hours and overtime. Due to the multiple spheres of action and scope of responsibilities that this position requires, there is significant mental pressure, requiring your resilience.

Additional Information

This is a Term employment opportunity with anticipated end date of June 23, 2023. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.

What We Offer

  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.

Pay Grade: PR 13

Salary Range: $2,396.86 - $2,913.59 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].