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New Job Front Desk Receptionist In Newfoundland And Labrador

Front Desk Receptionist
Front Desk Receptionist

Front Desk Receptionist

Company : Villanova Physiotherapy
Salary : $16 an hour
Location : Newfoundland and Labrador

Full Description

Our Front Desk Manager is an important part of our team who provides outstanding administrative support to clients and co-workers. They will need to efficiently provide administrative support and coordinate clinic activity with a friendly, enthusiastic and professional manner.

What you would need to do:

  • Ensure friendly, enthusiastic and professional manner with all clients and therapists
  • Answer telephone calls, greet clients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate a detailed and accurate intake of information on the clients first visit to the clinic
  • Provide support to clients in filling intake forms at the clinic to avoid errors and inaccurate information
  • Use JaneApp Scheduling system to coordinate scheduling of future appointments for clients with all providers as directed
  • Ensuring optimal client care by suggesting additional services or products as indicated, and in the clients best interest
  • Collect payment at time of service and follow up on outstanding payments
  • Complete accurate clinic billing and follow up on accounts receivable as required
  • Produce accurate end of day reports
  • Responsible for Booking and Billing for WSIB, MVA and Private Patients

What you need:

  • Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members
  • Ability to exercise good judgement, resourceful, strong organizational skills
  • Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources
  • Remain “cool, calm and collected” in high pressure situations
  • Able to adapt to change with clinic operations to continuously learn and strive for excellence
  • Self-starter with an ability to work independently and collaboratively in a team environment
  • Previous experience in a medical office is considered an asset

This is a temporary Full time position with possibility of becoming permanent.

Work Remotely

  • No

Job Type: Part-time

Salary: $16.00 per hour


  • Monday to Friday

COVID-19 considerations:
All required Covid precautions and protocol are followed by all members of the clinic.

Application question(s):

  • Please list any experience you may have in a clinic setting.


  • Secondary School (preferred)