New Job Front Desk Receptionist In Newfoundland And Labrador

Our Front Desk Manager is an important part of our team who provides outstanding administrative support to clients and co-workers. They will need to efficiently provide administrative support and coordinate clinic activity with a friendly, enthusiastic and professional manner.

What you would need to do:

• Ensure friendly, enthusiastic and professional manner with all clients and therapists
• Answer telephone calls, greet clients and visitors upon arrival, and provide excellent customer service for all questions or concerns
• Coordinate a detailed and accurate intake of information on the clients first visit to the clinic
• Provide support to clients in filling intake forms at the clinic to avoid errors and inaccurate information
• Use JaneApp Scheduling system to coordinate scheduling of future appointments for clients with all providers as directed
• Ensuring optimal client care by suggesting additional services or products as indicated, and in the clients best interest
• Collect payment at time of service and follow up on outstanding payments
• Complete accurate clinic billing and follow up on accounts receivable as required
• Produce accurate end of day reports
• Responsible for Booking and Billing for WSIB, MVA and Private Patients

What you need:

• Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members
• Ability to exercise good judgement, resourceful, strong organizational skills
• Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources
• Remain “cool, calm and collected” in high pressure situations
• Able to adapt to change with clinic operations to continuously learn and strive for excellence
• Self-starter with an ability to work independently and collaboratively in a team environment
• Previous experience in a medical office is considered an asset

This is a temporary Full time position with possibility of becoming permanent.

Work Remotely

• No

Job Type: Part-time

Salary: $16.00 per hour

Schedule:

• Monday to Friday

COVID-19 considerations:
All required Covid precautions and protocol are followed by all members of the clinic.

Application question(s):

• Please list any experience you may have in a clinic setting.

Education:

• Secondary School (preferred)