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New Job Support Worker In Yukon

Support Worker
Support Worker

Support Worker

Company : Government of Yukon
Salary : Details not provided
Location : Yukon

Full Description

Job Summary and Requirements

This posting is to fill auxiliary on-call and casual positions.
This posting will also be used for anticipatory Term positions.

Our work

Working for Whitehorse Emergency Shelter means you have a chance to make a difference every day. Our name says ‘shelter’, however, we are so much more than just a warm place to stay. Our staff works to build connections, promote recovery and inclusion, provide support, deliver programming, offer meals and create a safe, welcoming space. You can be part of that team!

We are seeking experienced and caring individuals who are committed to being a part of our Shelter Team to better help our at-risk and vulnerable people improve their health and well-being. Bring your skills to us and we will help you develop with access to in-house professional development, flexible work and leave options to meet your needs and a comprehensive rewards package. Map your career as a Public Servant with us and see where it will take you. Learn more about what we offer.

Our Expectations

As part of our team you would:
Develop relationships and connections with our residents and guests to provide low-barrier services and supports

Offer crisis intervention and de-escalation for people who have multiple and complex needs, including homelessness, lack of access to services/supports, ill-health, mental illness, substance misuse, trauma and violence, discrimination, cognitive impairment, etc.
Assess ongoing safety risks and implement conflict resolution, and de-escalation techniques
Develop and implement basic case planning with residents and guests who have complex care needs including extensive trauma, disabilities, mental health and substance use challenges
Create a safe, supportive and respectful environment for all residents, guests and visitors.
Orient guests and visitors to the facility and many supports available onsite
Maintain comprehensive and professional records
Maintain professional boundaries, possess good self-care and adhere to professional conduct

Your Yukon

Your Yukon can be whatever you make it. Discover a wealth of outdoor pursuits, creative and arts communities, living history and a vibrant capital city that has all the amenities of a much larger urban center. What’s your Yukon going to be? Look here ( for ideas

Essential Qualifications:
Please submit your resume clearly demonstrating how you meet the following qualifications – specifically – how your work experiences and related duties align with the essential qualifications shown below. Note that selection for further consideration will be based solely on the information you provide in your resume.

  • Refer here for more information about preparing your resume for a Yukon Government posting *
Certificate, diploma, or degree in social work, nursing, mental health, addictions, or other related health services field OR relevant related experience
Experience working with vulnerable individuals who are homeless, marginally housed and present with complex needs, such as substance use, mental health and/or physical health challenges
Experience working in a fast-paced environment that has a high frequency of crisis, including mental health and substance use
Experience helping clients identify and access the supports and services they require to meet their needs and goals
Experience providing crisis management, conflict resolution and informal counselling

Desired Knowledge, Skills and Suitability

Candidates should have and may be assessed on:
Demonstrates knowledge of trauma-informed practice, cultural competency, harm reduction and Housing First principles
Demonstrates knowledge of indigenous culture, traditions, communities, and local First Nations Governments and organizations, as well as understanding of the impacts of historical trauma and ongoing poor social determinants of health
Demonstrates knowledge of and ability to respond to mental illness, substance use, cognitive impairment, and challenging behaviours
Demonstrates ability to defuse crisis and respond effectively to emergency situations
Demonstrate critical and abstract thinking
Demonstrated awareness and knowledge of the causes of homelessness and the issues impacting homeless/marginally housed individuals
Excellent interpersonal, teamwork, conflict management, and relationship building skills
Sound professional boundaries, adherence to ethical principles and managed self care.
Effective oral and written communication skills
Excellent organizational skills

Additional Information:
Conditions of Employment: Vulnerable Sector RCMP Security clearance, WHMIS 2015, TB screening, and Standard First Aid

Job Requirements: Works frequent evenings, nights, and rotations. To provide front-line supports to individuals accessing the Whitehorse Emergency Shelter, which includes: shelter intake, lay counselling, offering linkages and connections to community supports, and maintaining surveillance and over-sight of the facility to ensure guest and staff safety at all times. Works primarily in a facility setting. Exposure to clients with high levels of complex needs, substance use challenges and direct and vicarious trauma.

To learn more about the position of Support Worker or the Whitehorse Emergency Shelter, please contact Jayme Curtis, Manager – Social Services Program Support, at [email protected]

To learn more about applying on positions within Health and Social Services, please contact Kelly Jiang, Human Resource Consultant, at [email protected]

Please do not email resumes to the email address above; resumes may only be accepted through E-recruitment, found at here. Please create an account to upload your resume.