New Job Front Desk Attendant (Winter Or Year Round) In British Columbia

This position is responsible for check-ins, including monitoring room blocks and juggling as necessary while coordinating with Housekeeping the progress of room readiness.
Front Desk Attendants communicates with guests to ensure guest satisfaction, reviews credit, meals, wake-up calls, bag pull, and other details pertinent to group stay.

The role is also responsible for various clerical tasks associated with the Front Desk, such as key filing, credit card authorization and registration card filing, and maintaining a neat and business-like atmosphere at the Front Desk. Front desk team members also perform guest accounting functions including taking advance payments and providing receipts, checking guests out, posting and transferring charges, balancing of float and shift detail at shift close, and conducting necessary paperwork related to corrections, adjustments, posting of charges etc.