New job Print Technician in Ontario

Job Details:
Permanent Full Time CUPE 1329

Posting Status:
Open to all Town of Oakville employees and external applicants

This position reports to the Supervisor, Corporate Print and Mail Services.

Job Responsibilities

• Coordinate and perform all print and finishing requests for the Corporation, as required.
• Maintain a high level of product quality and customer satisfaction.
• Recommend and when feasible implement ideas that make the Print/Mail Centre operation more efficient and cost effective.
• Maintain online request forms on SharePoint and collect data as required.
• Assist with review and approval of Print/Mail Centre invoices, where applicable.
• Print month end mail account data and provide to Financial Operations. Input into tracking file (excel).
• Maintain inventory of all Print/Mail supplies and order supplies (paper, letterhead and envelopes, plotter paper, foam core, bindings, toner, postage, etc.) as required.
• Ensure print/mail maintenance occurs in accordance with contractual obligations. Ensure all equipment is maintained in excellent condition and down time is kept to a minimum.
• Perform preventative maintenance on various pieces of Print/Mail Centre equipment, including the print/copiers.
• Place service calls on various pieces of equipment when required.
• Use Fiery Commend Work Station to send electronic files to the printers.
• Use Adobe Acrobat Professional to create a PDF from multiple electronic files, or scanning from a hard copy to create an electronic copy, to amend or make appropriate changes when required.
• Set print properties accordingly in the print driver for electronic files.
• Adjusting orientation, size, colour tones and brightness.
• Use on-line print request process for printing and tracking of print jobs.
• Use e-mail in accordance with corporate standards to communicate with staff/customers about print and finishing requests.
• Assist with research and recommendations for equipment to be purchased that would best fill the needs of the Print/Mail Centre.
• Develop and keep up to date procedures and guidelines related to print and mail services.
• Assist with training, orientation, and assistance with work prioritization for the print/mail student and any temporary staff.
• Attend annual trade show, seminars, workshops relating to print systems and software. Monitor software market to ensure the Print/Mail Centre has updated, optimum equipment resources to ensure the highest quality product is produced for the Corporation.
• Back-up to the daily operation and coordination of the Print and Mail Centre in the absence of the Supervisor.
• Back-up support to Mail Clerk and associated duties (including but not limited to distribution with all incoming and outgoing mail).
• Performing other duties as assigned.

Qualifications/Skills

• Completion of a college diploma with 1-3 years of related experience or an acceptable equivalent combination of education and experience.
• Preference will be given to candidates with strong interpersonal and organizational skills combined with the ability to effectively deal with sensitive and confidential information.
• Intermediate skills in Microsoft Office, Adobe Acrobat and SharePoint.
• Computer skills in various graphic arts and print industry software and mail applications
• Specialized technical skills required to operate and perform preventative maintenance on all printer and copiers considered an asset.
• Specialized training required to operate all finishing equipment, and mail processing equipment considered an asset.
• Multi-tasking skills are essential.
• Excellent communication and customer service skills.
• Understanding and adherence to confidentiality requirements.
• Excellent interpersonal and team-worker skills.
• Knowledge of WHMIS legislation.

Applications for this position must be submitted at oakville.ca by no later than midnight on October 10, 2021.

DATED: October 4, 2021

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing. Assessments for this position may include an interview, written and practical tests. The successful candidate will be required to pass each element of the recruitment process with a minimum score of 75%.