New job Maintenance Person in British Columbia

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Under New Management - The Cove Lakeside Resort located in West Kelowna, British Columbia’s beautiful Okanagan Valley is a luxury all-suite resort featuring luxuriously-appointed one-, two- and three-bedroom condo-style suites, indulgent treatments at the Spa at The Cove, a private lakefront beach, two seasonal outdoor pools, a private marina, and a new restaurant – The Landing Kitchen + Bar. With a tranquil waterfront setting and majestic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 15 minutes from the shops and restaurants of downtown Kelowna. While our surroundings are known for their breathtaking views and recreational opportunities; unparalleled guest service and boutique-style hospitality are the heart of The Cove Lakeside Resort experience. There is always something new to discover, no matter the season. Whether you’re visiting for a family vacation, romantic getaway, wedding celebration or corporate gathering, you will feel truly at home away from it all.

As an equal opportunity employer built on service excellence, our reputation is strengthened through our vision, mission and core values with the most important component - you! Without dedicated individuals on our team, we would not have achieved the level of success that we have come to be so proud of today. If you are looking for a long-term career or a start to a rewarding career in hospitality join our team of service excellence superstars today!

OVERVIEW

This position reports the Maintenance Supervisor and is responsible for the general maintenance of guest rooms, meeting spaces and back of house areas. With an emphasis on preventive maintenance to ensure guests receive quality, cleanliness, safety and security.

RESPONSIBILITIES & DUTIES:

• Respond and attend to guest repair requests. Following up with guests to ensure guest satisfaction.
• Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, televisions, electrical switches and outlets, and other guestroom items.
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
• Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
• Perform routine maintenance throughout the property, to include painting, carpet/floor cleaning, etc.
• Carry out assigned duties as part of the Preventive Maintenance Schedule achieving standards required by property and company policy.
• Carry out maintenance duties allocated on a daily basis in accordance with departmental requirements contributing to the smooth running of departments and achieving guest satisfaction.
• Assist with the testing of fire alarms, emergency lighting etc. on a routine basis in line with property policy.
• Liaise closely with the Maintenance supervisor regarding completion of work to minimize on rooms being out of order and contribute to the overall profitability of the property.
• Perform other duties as assigned.

ATTRIBUTES & QUALIFICATIONS

• Minimum 2 years maintenance experience.
• Basic knowledge of plumbing, painting, HVAC, electrical, general repair.
• Excellent communication and interpersonal skills.
• Ability to evaluate and solve problems accurately and efficiently.
• Able to multi-task & meet deadlines.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to work flexible schedule including evenings and weekends.
• Proficient in MS Office, Excel, Word.
• Strong organizational skills.
• Ability to work with minimal supervision.

Wage: $22.00 per hour plus Benefits (Extended Health Care, Dental, Vision Life Insurance and Employee Assistance Program).

Job Type: Permanent

We thank all interested candidates for their application; only those selected for an interview will be contacted.