New Job Communication Officer In Alberta

Communication Officer

Company : Government of Alberta
Salary : $3,822 - $4,664 a month
Location : Alberta

Full Description

Job Information

Job Requisition ID: 18189

Ministry: Justice & Solicitor General

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 38.75 hours per week

Regular/Temporary: Regular

Scope: Open

Closing Date: November 9, 2021

Classification: Subsidiary 03B 3875 Sheriff Security Transport 1

About Us

The Ministry of Alberta Justice and Solicitor General helps ensure that all Albertans can live in safe and resilient communities while having access to a fair and innovative justice system. Working alongside its partners in law enforcement, family justice, health, the judiciary, criminal justice system and other stakeholders, the ministry has a direct or shared responsibility in all elements of the justice system in Alberta. Follow the link to see what else we have to offer:


Are you looking to contribute to the safety of your community? Do you want to be a part of a team that supports the safety needs of the Alberta Sheriffs as well as other Solicitor General partners with a challenging yet also rewarding position in the Sheriff Operational Communication Centre (SOCC)? If this has peaked your interest we encourage you to apply!

The Communication Centre is seeking energetic, organized, and diligent individuals to provide communication support to Sheriffs Branch as well as Solicitor General partners. Reporting to the Communications Supervisor, you will be responsible for monitoring and delivering timely, accurate and effective security and dispatch services to a variety of stakeholders and buildings associated with the Government of Alberta.

The Sheriff Operational Communications Centre (SOCC) operates on a 24-hour basis and is the main point of contact between the RCMP and the Public Security Divisional peace officers who are being deployed to a number of different situations including but not limited to: responding to alarms in Government buildings, responding to safety concerns/alarms at the Premier's residence, officers responding to calls in support of rural crime and RAPID Response and the transporting of prisoners through a number of different avenues.
SOCC provides support directly to law enforcement agencies, provincial enforcement agencies, and integrated law enforcement agencies in Alberta. You will play a key role in the Ministry's commitment to promoting safe and secure communities throughout the province. These areas include traffic enforcement, conservation services enforcement, commercial vehicle inspection, warrant apprehension, investigations, surveillance services, intelligence and threat analysis, courthouse and government facility security, prisoner management and transport services, and executive and judiciary security services.

In order to be successful in this position, you will demonstrate excellent interpersonal skills as you interact with managers, professionals, staff and clients on a regular basis. As the ideal candidate, you will maintain a high standard of discretion through your regular exposure to confidential information. You also have the ability to remain focused, remain calm under pressure and be self-motivated.


A post-secondary one-year certificate in a related field is required.

Preference will be given to those with the following:

  • Experience working in a radio/emergency dispatching, telecommunications, alarm and/or control room environment.
  • Experience working within an information technology environment.
  • Knowledge of CPIC/queries course, familiarity with door, alarm, CCTV, Computer Aided Dispatch and Record Management systems.

Equivalencies will be considered on the basis of one year of directly related experience for one year of education or one year of education for one year of experience.

APS Competencies

Competencies are behaviors that are essential to reaching our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:

  • AGILITY: You are able to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.
  • DEVELOP NETWORKS: You proactively build networks, connecting and building trust in relationships with different stakeholders, including Alberta’s indigenous communities.
  • BUILD COLLABORATIVE ENVIRONMENTS: You lead and contribute to the conditions and environments that allow people to work positively, collaboratively and productively to achieve excellence in investigations and just outcomes.
  • CREATIVE PROBLEM SOLVING: You are able to assess investigative challenges, opportunities, and options, find solutions, secure the best evidence, achieve investigative excellence and ensure just outcomes.


$1,911.24 to $2,332.04 bi-weekly: ($49,883 - $60,866 annually)


Hours of Work:
This position works 38.75 hours per week on a rotating schedule to provide 24 hour/7 day a week coverage at the SOCC.

Term of Employment:
Both positions are permanent, full-time positions.

This position will be located at the Millbourne Professional Centre, Unit 154, 38 Avenue and Millwoods Road in Edmonton or SOCC’s offsite location located on the Alberta Legislature Grounds.

Additional Information:
Final candidates for this position will be asked to provide proof of enhanced security screening clearance or that they are in the process of having this level of clearance completed.

Final candidates must also successfully complete all requirements of the SOCC Communication Officer induction training.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Here are some of the benefits the GoA has to offer prospective employees:

  • Comprehensive benefits plan:
  • Pension plan:
  • Leadership and mentorship programs
  • Professional learning and development
  • Positive workplace culture and work-life balance
  • More information: Advantages of working for the Alberta Public Service

How To Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicants.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Resources for applicants:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)

Closing Statement

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

The Government of Alberta is implementing a proof of COVID 19 vaccination policy for all Alberta Public Service employees, to improve the health and safety of Alberta Public Service employees and Albertans we serve.

Any candidates in the process for applying for employment with the Government of Alberta must be able to comply with one of the following:

  • Proof of COVID 19 vaccination;
  • If you are a successful candidate and have not provided proof of COVID 19 vaccination, you may select to produce a negative PCR (molecular polymerase chain reaction) or rapid test result, date-stamped within 72 hours of every scheduled work day/shift, on an ongoing basis starting on December 14, 2021. These tests will be paid for by the employee;
  • Candidates and employees who are unable to get vaccinated based on a protected ground under the Alberta Human Rights Act may request approval for an exemption and accommodation.

If you require any further information on this job posting or a copy of the role profile, please contact Ashley Mondor at [email protected]

If this competition is closed as per the closing date noted above, please continue to check