New job Technical Support Analyst - Education Centre in Alberta
Technical Support Analyst - Education Centre
Company : Rocky View Schools
Salary : $29.82 an hour
Location : Alberta
Full Description
Technical Support Analyst
Company Overview
Rocky View Schools (RVS) serves the educational needs of over 25,000 students within 54 diverse schools. As the fifth largest school jurisdiction in Alberta, RVS balances the development of learner competencies with an ongoing emphasis on literacy and numeracy. We believe all learners deserve to have their needs met through learning communities that value inclusion, diversity, compassion and fairness. In RVS, the best interest of students is at the center of everything we do.
The Opportunity
RVS invites applications from qualified individuals for a continuing, full-time (35 hrs/wk) Technical Support Analyst position to work join our dynamic team. As a member of the Systems & Networks Technology for Learning department, the Technical Support Analyst will provide direct support for hardware, operating systems, network and software used in instructional and administrative applications. The successful candidate will hold a valid Alberta Class 5 Motor Vehicle Operators License and own transportation in order to provide services to all RVS locations, as some travel may be required.
Responsibilities
Troubleshoot and maintain LAN and WAN technologies
Provide support for Data Centre operations
Ensure adequate resource availability to users
Assist and recommend changes to configuration of hardware to improve connectivity
Assist in the implementation of a diverse catalogue of emerging technologies
Education/Experience
Computer Science degree or equivalent
Minimum four years experience in an Active Directory Environment
Experience with Office 365
Experience with Cisco, VMWare, NetApp systems
Working knowledge of Linux Operating Systems
Five years or more progressive experience with operation, administering and developing and/or implementing software and systems within a complex computing environment
Thorough knowledge of Microsoft Technologies
Working knowledge of Server Virtualization Technologies
Demonstrated knowledge of network protocols, wide area networking principles, virtual private networks
Familiarity with network management tools
Sound understanding of technology role in education
Working knowledge of Oracle and Microsoft SQL databases
Strong interpersonal skills and expert project management skills
Rocky View Schools Benefits
3 weeks Vacation
Flex Benefits Plan (Extended health, Dental Benefits, Wellness/Health Care Spending Account(s), Tax Free Savings Account and Registered Retirement Savings Plan
Defined Benefit Pension Plan
Professional development and training opportunities
Free Parking
The successful candidate must submit a current Criminal Record and Vulnerable Sector Check within 30 days of the start of your employment.
Open to: Internal and External applicants
Salary: $29.82 starting hourly rate
How to Apply: We request all applications be placed through http://rockyview.simplication.com/. Applications must include your cover letter, resume, contact information and three professional references.
Quote Job Code: #3102964
Closing Date: On or before September 24, 2021 at 4:30 pm.
Rocky View Schools
Human Resources
www.rockyview.ab.ca/hr_benefits
We appreciate and consider all applications; however, only those candidates selected for an interview will be contacted. Applicants may be contacted via email or by phone for an interview. Please ensure your online profile information is up to date so there is no delay in contacting you.
Company Overview
Rocky View Schools (RVS) serves the educational needs of over 25,000 students within 54 diverse schools. As the fifth largest school jurisdiction in Alberta, RVS balances the development of learner competencies with an ongoing emphasis on literacy and numeracy. We believe all learners deserve to have their needs met through learning communities that value inclusion, diversity, compassion and fairness. In RVS, the best interest of students is at the center of everything we do.
The Opportunity
RVS invites applications from qualified individuals for a continuing, full-time (35 hrs/wk) Technical Support Analyst position to work join our dynamic team. As a member of the Systems & Networks Technology for Learning department, the Technical Support Analyst will provide direct support for hardware, operating systems, network and software used in instructional and administrative applications. The successful candidate will hold a valid Alberta Class 5 Motor Vehicle Operators License and own transportation in order to provide services to all RVS locations, as some travel may be required.
Responsibilities
Troubleshoot and maintain LAN and WAN technologies
Provide support for Data Centre operations
Ensure adequate resource availability to users
Assist and recommend changes to configuration of hardware to improve connectivity
Assist in the implementation of a diverse catalogue of emerging technologies
Education/Experience
Computer Science degree or equivalent
Minimum four years experience in an Active Directory Environment
Experience with Office 365
Experience with Cisco, VMWare, NetApp systems
Working knowledge of Linux Operating Systems
Five years or more progressive experience with operation, administering and developing and/or implementing software and systems within a complex computing environment
Thorough knowledge of Microsoft Technologies
Working knowledge of Server Virtualization Technologies
Demonstrated knowledge of network protocols, wide area networking principles, virtual private networks
Familiarity with network management tools
Sound understanding of technology role in education
Working knowledge of Oracle and Microsoft SQL databases
Strong interpersonal skills and expert project management skills
Rocky View Schools Benefits
3 weeks Vacation
Flex Benefits Plan (Extended health, Dental Benefits, Wellness/Health Care Spending Account(s), Tax Free Savings Account and Registered Retirement Savings Plan
Defined Benefit Pension Plan
Professional development and training opportunities
Free Parking
The successful candidate must submit a current Criminal Record and Vulnerable Sector Check within 30 days of the start of your employment.
Open to: Internal and External applicants
Salary: $29.82 starting hourly rate
How to Apply: We request all applications be placed through http://rockyview.simplication.com/. Applications must include your cover letter, resume, contact information and three professional references.
Quote Job Code: #3102964
Closing Date: On or before September 24, 2021 at 4:30 pm.
Rocky View Schools
Human Resources
www.rockyview.ab.ca/hr_benefits
We appreciate and consider all applications; however, only those candidates selected for an interview will be contacted. Applicants may be contacted via email or by phone for an interview. Please ensure your online profile information is up to date so there is no delay in contacting you.