New job Social Supports Coordinator in Prince Edward Island

Bi-Weekly Hours: 75.0 hours Bi-weekly / Days (Monday - Friday)The Social Supports Coordinator provides direction and case management in delivering a range of specific supports and services to eligible persons and families. The programs to which the Supports Coordinator would be responsible to deliver are: Social Assistance; Child Care Subsidy; and Seniors Independence. The Social Supports Coordinator will manage a caseload that includes strong support for a person-centered planning approach related to case management. This approach is based on client empowerment utilizing motivational interviewing as a collaborative guide to elicit and strengthen a persons motivation for change. Duties will include but are not limited to: - Collaborating with the program eligible individual, their family and their support network to ensure that the case plan focuses on maximizing the client’s opportunities for full citizenship;- Providing screening and initial application supports for any and all clients who may require an eligibility assessment;- Completing home and facility visits to promote the “person-centered” approach that is fundamental to supportive service provision;- Contributing to a psychologically safe work environment in a supportive, positive manner;- Providing specialization in the assessment and delivery of services utilizing a collaborative case management model with knowledge and expertise on the support needs of people with multiple barriers and working within a multi-disciplinary division; - Facilitating the development of personalized services and support plans to individuals and families requiring Social Assistance; Child Care Subsidy or Seniors Independence;- Implementing person-centered collaborative case management by combining efficiency, commitment, care and compassion;- Determining eligibility in accordance with Program Act/Regulation; policies and procedures;- Providing leadership in the development and implementation of support plans designed to identify and address complex support needs for individuals and families at risk;- Analysing information presented to confirm accuracy and evaluate the need for appropriate follow up in determining eligibility for service including closure and/or denial of service;- Utilizing the motivational interviewing approach which is a conversation style for strengthening a person’s own motivation and commitment. It is a strengths based approach that is directional toward change, guiding someone to support identified change goals;- Communicating effectively with clients and/or families; the general public; federal; and provincial government; non-government organizations; service providers; funding agencies( i.e. WCB, CPP, insurance providers, employers, etc.);- Knowing all policies and procedures involved in providing a high quality service to clients in the areas of: Social Assistance; Child Care Subsidy and Seniors Independence Initiative;- Applying risk management approach in order to recognize the potential for problematic and volatile situations by taking measures to avoid crisis situations; and Other duties as required.
Qualifications
Minimum Qualifications: - Must have a university degree in a discipline related to the duties of the position such as Social Sciences.- Experience working with individuals and their families in the areas of social services.- Experience working in Social Programs, including interpreting related legislation, delivering programs and using ISM, is preferred.- Experience with a variety of software programs ie. Group Wise, and Word. - Demonstrated equivalencies will be considered- Must become proficient in motivational interviewing through onsite training within 2 years.- Must obtain a certificate in collaborative case management though a recognized program within 2 years. - Strong knowledge and understanding of community, provincial and federal resources and navigational principles. - Excellent written and oral communication skills, as well as excellent interpersonal, time management, problem solving, organizational skills and ability to work independently with minimal supervision.- The successful applicant must have a valid PEI driver’s license, a good previous work and attendance record, and provide a satisfactory criminal records check and vulnerable sector check prior to beginning employment.Other Qualifications: - Collaborative case management certificate through a recognized program is preferred and experience and knowledge of motivational interviewing is considered an asset.- Leadership and analytical skills that support innovative and autonomous decision making are considered an asset. - Demonstrated expertise in complex health and social needs planning is considered an asset.Applicants are expected to complete the full length of this assignment, unless applying for a permanent positionPlease Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. The successful candidate will be the only individual receiving written notification of competition results. The “Notification of Successful Candidates” list posted on the Employment Opportunity board will serve to inform all other applicants of competition results.