New job Financial Aid Advisor in New Brunswick

Position Title
Financial Aid Advisor

Posting Number
ES523P

Job Posting Open Date
09/24/2021

Job Posting Close Date
10/03/2021

Position Start Date
10/03/2022

Position End Date

Location
Lansdowne & Interurban

COVID-19 Work Arrangements
This position will work on campus

Applicant Portal Position Category
Support Staff

Employee Group
Support Staff (CUPE)

Pay Grade
S - Pay Grade 11

Salary
$29.14 - $31.09 per hour

Number of positions to be hired under this posting
1

Additional Pay Considerations

Days of the Week
Monday to Friday

Work Schedule
Monday to Friday, 8:30am – 4:30pm.

Total Hours Per Week
35

Position Reason
Replacement

Position Type
Continuing Full Time

Posting Type
Employees & General Public

Division/School
Office of the Registrar

Department
Financial Aid & Awards

Job Description
GENERAL STATEMENT

Under the direction of the Coordinator, Financial Aid & Awards, the Financial Aid Advisor serves as an advocate in assisting students in obtaining the financial support needed to achieve their educational and career goals. This includes administering and managing loan applications and other student funding options: both bursaries and awards; promoting the positive image and purpose of the college; and includes responsibility for data entry and clerical support needed to administer and manage financial assistance programs. The advisor may assume primary responsibility for one or more supplementary financial assistance program. Intercampus travel is required.

TYPICAL DUTIES

Provides a high level of service to students and acts as a resource for college staff by responding to a variety of financial assistance enquiries:

• Interprets and advises clients on financial assistance policies as well as their responsibilities and obligations related to applying for and receiving financial assistance
• Uses judgment, creative problem-solving techniques and tact to resolve client issues and conflicts related to funding applications
• Advises clients regarding budgeting, student loan debt, loan consolidation, interest-free status and debt repayment
• Recommends alternative actions and strategies for clients who are denied funding
• Delivers financial assistance information sessions to students, external groups, college personnel and government agencies as required
• Liaises with faculty in determining student loan or other funding eligibility for educational programs

Administers and manages student loan and other student funding options including bursaries and external awards:

• Manages and monitors supplementary program budgets to ensure that funds are awarded appropriately and within budget
• Manages electronic confirmation of enrolment and disbursement of other financial assistance funds according to established policies and procedures
• For supplementary financial assistance programs, clarifies eligibility requirements, reviews applications for accuracy and completeness, assesses applications and allocates funds
• Performs data entry and clerical functions as required to support the administration and management of financial assistance programs

Promotes, monitors and reports on financial assistance programs:

• Maintains records, files, and financial aid statistics to facilitate program reporting requirements and the preparation of annual reports for Coordinator’s signature
• Monitors, and verifies student eligibility for participation in government financial assistance programs
• Prepares and updates information to support program funding, including the Institutional Appendix
• In consultation with Coordinator and Publications, drafts content and updates for departmental publications, website and support material
• Communicates with college personnel, government and agencies as required

Contributes to the development of a strong, efficient team and department:

• Orients and trains staff as required
• Provides input to the development and enhancement of methods and procedures for Financial Aid & Awards operations and administration
• In collaboration with Coordinator and Training & Audit, reviews and recommends enhancements to technical supports and business processes required to deliver quality financial assistance programs and services
• Participation in committees for nomination of external awards recipients and liaises with external organizations to solicit feedback for suggestions and improvements
• When delegated by Coordinator, represents the department on college or external committees

Assumes leadership role in specific projects as they emerge:

• Including, but not limited to, the development of: on-line services, supports and information; systems and processes to expand and enhance the functionality available within the student information system; financial aid workshops for students

Develops and maintains expertise related to financial assistance & awards programs, needed to ensure a high level of service which includes:

• A current working knowledge of relevant policies and procedures including internal bursary program and other provincial/territorial programs
• An awareness and understanding of published or researched best practices, policies and procedures
• A working knowledge of applicable functions within Colleague and the integrated relationships and impacts with Finance and Student Services
• Performs other related duties similar in scope and complexity

Qualifications
Bachelor’s degree and three years of experience directly related to student financial assistance or equivalent combination of education and experience. Excellent computer skills, including proficiency with word processing, data entry, spreadsheets, email and databases. Current examples include Colleague, MS Office suite, and the StudentAid BC’s Student Financial Aid System (SFAS).

Proven ability to prioritize with excellent attention to detail and to respect confidentiality; excellent human relations skills such as effective listening as well as problem solving, presentation and communication skills. Proven ability to work as a team member and to work effectively with a diverse population. Ability to take responsibility and make independent decisions that support the interests of students and the college. Proven ability to handle student, public, agency and staff inquiries with respect, confidence and tact.

Capabilities
The core capabilities are required for all positions at the college.

Focus on Students and Their Success (Core)

• We all have a role to play in promoting and supporting students – directly or indirectly – contributing to their success, education and transition as they build their path to the future.

Cultural Alignment (Core)

• Inclusion and respect align with Camosun’s traditions of lifelong learning and positive, supportive experiences for all. We examine our individual and institutional cultures and, through indigenization, consider other ways of knowing (thinking), being (approaches), doing (acting), and relating.

Fostering and Nurturing Relationships (Core)

• Fostering and nurturing relationships is at the core of everything we do. Successful workplace relationships take time to develop and include building trust, engagement and collaboration.

Job Type: Full-time

Work Location: Multiple Locations