New job customer service agent in Quebec

Business Equipment and Computer Applications

• MS Excel
• MS Windows
• MS Word
• Internet
• Database software
• MS Outlook

Work Setting

• Private sector
• Business sector

Specific Skills

• Address customers' complaints or concerns
• Access and process information
• Maintain records and statistics
• Explain the type and cost of services offered
• Arrange for billing for services
• Perform general office duties
• Receive and log complaints

Transportation/Travel Information

• Own vehicle

Work Conditions and Physical Capabilities

• Attention to detail

Work Location Information

• Rural area

Personal Suitability

• Effective interpersonal skills
• Excellent oral communication
• Excellent written communication
• Client focus
• Organized