New job Student Support Coordinator in New Brunswick

Student Support Coordinator

Company : Mount Allison University
Salary : Details not provided
Location : New Brunswick

Full Description

Position description

Reporting directly to the Director, Accessibility and Student Wellness, the Student Support Coordinator assumes primary responsibility for coordinating the implementation of tutoring, note-taking, and test accommodations for students registered with the Meighen Centre. The Coordinator is also responsible for recruitment and supervision of note-takers and test invigilators, as well as tracking and reporting on these programs. This position may require irregular hours of work.

Position Responsibilities

  • Coordinate all aspects of the Peer Tutor and Note Taking programs
  • Assist students, in collaboration with the Post-Grad Intern, in utilizing tutor software and in finding tutors
  • Address questions or concerns expressed by tutors or tutees
  • Provide detailed individual and group training for peer tutors and ongoing job development skills, including on utilizing and navigating the Nimbus platform
  • Serve as lead contact and support person for tutors and students registered with the Meighen Centre
  • Recruit and train note takers and tutors
  • Match note takers to students needing a note taker
  • Maintain comprehensive note taker records
  • Provide feedback to note takers when necessary
  • Arrange for payment of note takers
  • Keep close track of peer tutor and note taker budgets so as not to overspend
  • Prepare receipts for various provincial governments, parents, and other external funders that provide supplemental funding for note takers and tutors
  • Liaise with Disability Services Advisors to implement proper test accommodations for Meighen Centre students
  • Coordinate test accommodations in the Meighen Centre, which includes organizing, scheduling and setting up tests/exams to be written in the Meighen Centre, serving as the primary contact for faculty, staff and students for questions related to set up for tests/exams written in the Meighen Centre, readying assistive technologies as required
  • Lead invigilation and hire/train/supervise/arrange for payment of student invigilators as needed
  • Maintain appropriate case notes in student files
  • Play an active role in the collaborative/integrated model of care for students with disabilities
  • Using Nimbus and other means, maintain records of tutoring and provide statistics on services utilized by students over the course of the academic year at the end of each semester
  • Undertake professional development in the field of disabilities as the budget permits
  • Perform other duties as assigned



  • Bachelor’s degree (preferably a B.Ed. or a B.S.W.)
  • Previous experience working at a post-secondary institution in the area of disability services preferred
  • Knowledge and understanding of learning disabilities, mental illnesses, and other chronic conditions/disabilities and how a diagnosis can impact a student and appropriate interventions
  • Experience with assistive technology (e.g. reading software, speech-to-text, etc.)
  • Skills and experience in using administrative technologies (e.g. MS Office, OneDrive, Nimbus, etc.)
  • Highly developed skill and experience with interviewing
  • Ability to assume a high degree of initiative and innovation
  • Must be able to maintain a high level of confidentiality with student information
  • Ability to respond effectively in crisis situations with tact and diplomacy
  • Excellent interpersonal skills
  • Excellent time management and organizational skills
  • Ability to work as part of a multi-disciplinary team
  • Ability to work irregular hours

Applications should be received by the Human Resources department on or before August 27, 2021. Please forward resumes to

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