New job Clerk 5 in Saskatchewan
Company : Saskatchewan Government Insurance
Salary : $40,524 - $50,676 a year
Location : Saskatchewan
Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.
NATURE OF WORK
This is advanced clerical, semi-technical or administrative work requiring analysis and interpretation of policy in performing work requirements and resolving work problems governed by established guidelines, legislation and precedents. This position provides administrative support for the Driver Medical Review unit.
TYPICAL DUTIES AND RESPONSIBILITIES
Not all inclusive or applicable to all assignments
Checks documents for accuracy, reviews and corrects errors, verifies money amounts, and groups documents to be forwarded for future processing and maintain associated records.
Checks, reviews, and/or verifies policies, records, forms, applications, inventories or other documents for completeness, accuracy, retention and conformity to established criteria.
Receives all incoming mail and scans to appropriate nurses WIP lists.
Receives WIP notification from Nurses and sends requests for medical information using form letters.
Completes appropriate keying of restrictions, classes, etc, on customer file.
Reviews and examine Supplementary Medical Applications to determine if medical information necessary.
Prepare invoices for physician’s billings.
Answer phones and determine customer needs.
Prepares standard correspondence and/or form letters.
Codes policies, forms, invoices, and other documents.
Process payments and issue receipts where required.
Maintains standard file records and/or logs and may be required to search for and/or reviews file documents using manual and/or automated systems.
Provides information and/or answers related questions from internal and/or external persons based on departmental procedures.
Maintains files and other records and/or obtains required information and may prepare related routine reports.
Assembles materials and follows standard or supplied instructions to type documents.
May perform basic clerical tasks and/or undertake simple copy typing.
Opens, stamps, records, sends and/or distributes mail, and/or orders and maintains standard office supplies.
Performs departmental receptionist functions.
Performs related duties as assigned.
Knowledge and Skill
Knowledge of filing i.e. basic organization, common methodology, filing/retrieving application, follow-up files, using filing tools, recognize different types of filing systems and accurately file additional entries into them.
Skill in telephone etiquette i.e. answering phones, communication, customers, handling the call, listening, professionalism, telephone personality, and terminology.
Knowledge of coding i.e. use simple codes accurately.
Skill in forms completion i.e. select facts from a block of information and correctly record them on a form.
Skill in reading comprehension i.e. understand written directions.
Skill at proofreading i.e. check names and numbers accurately; read, recognize, and mark corrections.
Knowledge of arithmetic computation, decimals, fractions, percentages, problem solving with arithmetic, ratio and proportion, and statistics and graphs.
Knowledge of computer fundamentals i.e. personal computer using corporate software for business requirements addressing but not limited to: file management, electronic mail, Windows, etc.
Education and Experience
60 WPM Typing in positions where required.
The behavioural competencies required for this role are:
Planning & Organizing – Working Level
Oral Communication – Considerable Level
Written Communication – Working Level
Interpersonal Contacts/Customer Service – Working Level
Complexity – Working Level
Posting Close Date:September 3, 2021