New job inbound customer service representative - contact centre in New Brunswick
inbound customer service representative - contact centre
Company : Assistance Services Group
Salary : $14 - $16 an hour
Location : New Brunswick
Full Description
Business Equipment and Computer Applications
- MS Windows
- Internet
- Database software
- MS Outlook
Work Setting
- Private sector
Specific Skills
- Address customers' complaints or concerns
- Access and process information
- Maintain records and statistics
- Answer inquiries and provide information to customers
- Receive and log complaints
Security and Safety
- Criminal record check
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Hand-eye co-ordination
- Tight deadlines
Computer and Technology Knowledge
- Salesforce
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Reliability
- Organized
- Punctuality
Teleworking Information
- Remote work available